Hidden Selling: A Secret Way to Make
Money
(or, What I Learned from Muscle Builders,
P.T. Barnum, and the Color Green)
by Joe Vitale
Scene One: It's 1843. A mysterious
entrepreneur hosts a Grand Buffalo Hunt in
Hoboken, New Jersey. He anonymously advertises
it as a free event open to the public. Thousands
of people take the ferries across the river
to witness the "wild sport of the Western
Prairies," which turns out to be a playful
hoax. The buffalo aren't hunted, are actually
frightened by the crowds and eventually stampede
off. They are later rounded up safely. The
crowds give three cheers for the nameless
person behind the entertainment. They go home
happy.
Question: Who was
the entrepreneur who orchestrated this free
event? More importantly, how did he profit
from it?
Scene Two: It's 1934.
An unusual event takes place at the Waldorf-Astoria
in New York City. Billed as the Green Ball,
highly respected designers, fashion experts,
artists, society people and reporters are
invited. The Green Ball showed the importance
of the color green. There were green menus
featuring green beans and other green food.
There were talks on the importance of green
in the arts. There was a newly created Color
Fashion Bureau to help promote the color green
in clothing. All proceeds from the event went
to charity. Reporters covered it and the public
ate it up. It was a major and mysterious occasion.
Question: Who made
money from this free event? Who was behind
it?
Scene three: It's
1998. Muscle Media magazine hosts a
yearly bodybuilding contest for average men
and women. They give away an expensive book
on training and supplements. They give away
a two-hour professional quality video, called
"Body of Work," containing inspiring
stories about the previous years contest winners.
They ask for no money but request that you
make a donation, if you are truly moved by
what you see, to the Make-A-Wish Foundation,
an organization that helps terminally ill
children achieve a dream. People respond by
giving more than $423,000, practically overwhelming
the Foundation when 1,272 checks arrive in
one day.
Question: How does
Muscle Media make any money from all this
giving? Who is behind it?
These three stories illustrate
a business phenomena I'll call "Hidden
Selling." They are events orchestrated
to entertain and educate people, that are
usually free, but which secretly sell something
for some hidden benefactor. If this Hidden
Selling method is organized correctly, the
public will never care (and may never know)
who made money from the events. They will
simply feel good and willingly---even mindlessly---start
giving their money to the entrepreneurs who
designed the events.
Do you see what's going on
here? Do you sense the incredible power of
a secret marketing technique at work?
Let's look at each of the
scenes above and meet the wizards behind the
curtains:
Scene One: The Grand
Buffalo Hunt was originated by P.T. Barnum.
He had bought a herd of skinny buffalo months
before, hired a man to nourish them back to
health and then quietly announced a free "buffalo
hunt" to the public.
The public did not know Barnum
was behind the event. Barnum knew that their
curiosity would add more interest. The public
also did not know that Barnum rented the ferries
for the day of the hunt. So every time someone
got on board to go across the river, Barnum
made money. He also profited from all the
drinks sold at the show. In short, Barnum
gave people a fun excursion for the day, charged
nothing for it, but secretly made money from
the sale of items people needed to get to
the event: a ride, food and drink.
Weeks later Barnum announced
that he was the entrepreneur behind the then
famous hoax. People laughed and said "Barnum
humbugged us again!" As a result, Barnum
got even more publicity for his name and his
businesses.
Scene Two: The Green
Ball was created and implemented by Edward
L. Bernays, the man considered the father
of public relations. Bernays was hired by
Lucky Strike cigarettes to find a way to make
the color green fashionable to women.
Why? Lucky Strike packages
had a green design. Research showed that women
would not buy the packages because it did
not go with their clothing. Since the cigarette
manufacturer had invested millions of dollars
in their product design, they would not change
it. Instead, they needed to change women's
perceptions.
Bernays created the Green
Ball to do just that. While no one is clear
just how effective the Green Ball was in selling
more cigarettes, it was clearly effective
in making the color green the "in"
color of 1934. As a result, Lucky Strike had
to profit, if only in now having their package
design accepted by all.
Scene Three: Bill
Phillips is the editor of Muscle Media.
He is the key man behind the magazine, the
contest, the free video and the free book.
He is helping people go for their dreams of
being healthy and attractive. As he does so,
he is getting rich.
How? Phillips' company sells
nutritional supplements for bodybuilders.
The more people he inspires to become fit,
the more people buy his supplements. Since
supplements have to be taken daily, that means
long term, consistent sales. While I don't
have numbers for what this means in terms
of profits, I can easily imagine that he will
pull in many times what the Make-a-Wish Foundation
will receive as gifts.
None of these scenarios are
in any way bad. (The cigarette event might
be, but consider that it was 1934 and few
knew of the harm of smoking.) I think Bill
Phillips, Edward L. Bernays and P.T. Barnum
all did something that focused on people,
not profit. But behind the scenes, hidden
from easy view, was a profit motive. They
put giving ahead of getting. As a result,
they got big-time.
I'm suggesting that you can
apply this to your business, too. In fact,
I'll go as far as to say that in today's skeptical
age, when consumers are callused to high pressure
sales pitches, you almost have to use Hidden
Selling as an additional way to make a profit.
The way this method works,
it also helps people. That's what I like most
about it. It forces you to think of giving,
not getting. Barnum gave people what they
craved in the high stress times of the 1800s:
Fun. Bernays gave people what they wanted
in the 1930s: Culture. And Phillips is giving
people what they want today: Fitness. Truth
is, people still want all of those qualities
and always will want them. Human desires never
change.
Do you see the pattern here?
Focus on an altruistic end. Put money on the
back end. Focus on giving people something
they want. Put getting behind the scenes.
Focus on an event. Put cash at the end of
it. Forget "show me the money" and
focus on "give people something."
Hidden Selling is alive and
well today, but not used as often or as cleverly
as it could be. This may be your opportunity
to use it to help others while helping yourself.
As I point out in my latest book, There's
a Customer Born Every Minute (AMACOM,
1998) P.T. Barnum called it "profitable
philanthropy." As Bill Phillips says
in the letter he sends out with his Body of
Work video, "You must freely give of
yourself first before you get." He calls
it the "Law of Reciprocation."
Bottom Line: Find
a way to host an event that truly helps people
and let the back end of it in some way help
you. The result could be making a difference
in the world while also making more money
than you ever dreamed possible. Isn't that
worth doing?
About the Author
Joe "Mr. Fire!"
Vitale is a Houston based marketing specialist
who boldly says "I can make anyone famous
within 90 days!" He is the author of
seven books, including "There's
a Customer Born Every Minute: P.T. Barnum's
Secrets to Business Success"
(AMACOM, 1998). He also created a home study
course in sales and marketing called "Project
Phineas: How to Get Rich, Famous and Live
Forever!" You can reach him by e-mail
at joe@mrfire.com
or visit his web site at http://www.mrfire.com.
His phone is (281) 999-1110. FAX is (281)
999-1313.
Sources
The Father of Spin: Edward
L. Bernays and the Birth of Public Relations
by Larry Tye (Crown, 1998). At bookstores.
There's a Customer Born
Every Minute: P.T. Barnum's Secrets to Business
Success by Joe Vitale (AMACOM, 1998).
At bookstores or call 1-800-262-9699 to order.
Muscle Media magazine,
August, 1998. Call 1-800-297-9776 for the
free video.
<<
Back
to articles | Product
Guide >>
|